How to Order

A simple, secure path from discovery to delivery — with discreet packaging, lab-tested quality, and real human support.

🔒 Secure Checkout Encrypted & private
🔬 COAs by Batch Third-party labs
📦 Discreet Packaging No-brand labels
↩️ Easy Returns 15-day window*
⭐ 4.9/5 Average 5,000+ reviews

Step-by-step ordering

1

Browse & Learn

Explore categories and product pages — see potency, terpenes, and COAs.

2

Choose Your Product

Pick the format and dose that fit your goals. When unsure, start low.

3

Add to Cart

Review quantity and details; bundle to save when available.

4

Secure Checkout

Enter shipping details, choose payment, and apply any discount.

5

Order Confirmation

Receive your order number by email immediately.

6

Track Your Package

Get a tracking link and delivery updates in real time.

7

Enjoy & Reach Out

Questions? Our team is here to help — before and after delivery.

From click to delivery

Checkout
Instant

Order number sent by email.

Fulfillment
24–48h

Quality check & dispatch.

Shipping
1–7 days

Standard or expedited.

Delivery
Signature (if required)

Discreet, unbranded packaging.

Times vary by destination and carrier. Products available where permitted by law. 21+ only.

What customers say

Real, recent experiences — from checkout to delivery.

*Individual experiences may vary. Use responsibly and follow local laws.

Ordering — quick answers

Do I need an account to order?

You can checkout as a guest or create an account to track orders, save addresses, and earn rewards.

How do I apply a discount?

Enter your code at checkout in the “Discount” box and click apply. One code per order unless stated otherwise.

Can I change or cancel my order?

Contact support immediately with your order number. If it hasn’t shipped, we’ll help adjust or cancel.

What if an item is out of stock after I pay?

We’ll offer a fast replacement or a prompt refund/store credit — your choice.

Where can I find COAs?

On product pages by batch/lot number or by contacting support with your order ID.

Do you ship internationally?

To select regions only, where permitted by law. Availability varies by product and jurisdiction.

What are shipping times?

Standard ~3–7 business days; Expedited ~1–3 business days. Timing varies by destination and carrier.

Is age verification required?

Where required by law, carriers may request adult signature/ID on delivery.

Helpful extras

Order checklist

  • Confirm address & contact email
  • Review dose & quantity
  • Add COA to your records (optional)
  • Check delivery options & timelines

Troubleshooting

  • Payment declined? Try another card/wallet or contact your bank.
  • No confirmation email? Check spam or verify your address.
  • Tracking stuck? Carriers can delay scans; give it 24–48h.

We’re here for you

Most emails answered within 24 hours.

Email: support@purecannastoredispensary.com

Phone: +1 (202) 773-5897

Mon–Sat 9:00–19:00 ETReal humans

No medical claims. Products available where permitted by law. 21+ only.