Contact Us

Real humans. Fast answers. Whether you’re new or a loyal customer, we’re here to help you get the most from Pure Canna.

⚡ 24h Response Fast & friendly
🔬 Lab-Tested COAs by batch
📦 Discreet Packaging Privacy-first
↩️ Easy Returns 15-day window*
⭐ 4.9/5 Average 5,000+ reviews

Address & Contact

Address:1323 9th St NW, Suite A, Washington, DC 20001, United States
Email:info@purecannastoredispensary.com
Phone:+1 (202) 773-5897
Support Hours:Mon–Sat 9:00–19:00 ET · Sun 11:00–17:00 ET

Why Contact Us?

Need help withWhat we offer
Product guidancePersonalized recommendations from certified experts
Orders & deliveryReal-time order and shipping support
Payment issuesSecure, fast resolution by our team
Returns & refundsHassle-free, transparent policies
Business inquiriesAffiliate & wholesale partnerships
Our Promise to You
  • Fast response within 24 hours
  • Support from knowledgeable cannabis specialists
  • 100% secure and confidential communication
A Thank-You for Reaching Out

We’ll share a special discount code in our reply.

Exclusive offersFirst-order perkMember savings

*Returns on eligible items only. Availability depends on local laws and age requirements. 21+.

Send us a message

Frequently Asked Questions

What products do you offer?

Premium cannabis: flowers, edibles, tinctures, vapes, concentrates, and more.

How can I track my order?

After purchase you receive a tracking number by email. Use it to follow your delivery in real time.

Can I return or exchange items?

Yes — eligible items within 15 days. We’ll guide you through a simple process.

Are your products lab-tested?

Absolutely. Third-party labs verify potency, purity, and safety. COAs available by batch.

What customers say

Real feedback that keeps us raising the bar.

★★★★★

“Best gummies — delicious and precisely dosed.”

— James P.
★★★★★

“Fast, discreet delivery. Exactly what I needed.”

— Linda S.
★★★★★

“COAs and clear labels — easy to trust.”

— Daniel K.
★★★★★

“Premium from website to packaging.”

— Henry B.
★★★★★

“New to cannabis — their guidance was perfect.”

— Sarah L.
★★★★★

“Edibles taste great and work as described.”

— Chloé M.
★★★★★

“My go-to shop — consistent quality.”

— Zack J.
★★★★★

“Bundles saved me money with zero compromise.”

— Monique P.
★★★★★

“Topicals gave gentle, reliable relief.”

— Naomi F.
★★★★★

“Flavor notes matched perfectly.”

— Alicia H.
★★★★★

“Checkout was quick and smooth.”

— Ethan C.
★★★★★

“International shipping arrived secure.”

— Yara E.
★★★★★

“Education hub helped me pick the right product.”

— Elaine C.
★★★★★

“Fresh flower with rich terpenes.”

— Mia V.
★★★★★

“Concentrates are clean and potent.”

— Noah D.
★★★★★

“Support replied fast and solved it.”

— Priya N.
★★★★★

“Discreet yet premium packaging.”

— Jade T.
★★★★★

“Accurate dosing — as labeled.”

— Paul G.
★★★★★

“Loyalty points add up quickly.”

— Nina Q.
★★★★★

“Part of my nightly routine now.”

— Marco D.
★★★★★

“Fast dispatch and helpful updates.”

— Jason K.
★★★★★

“CBD tincture made a real difference.”

— Beatrice G.
★★★★★

“COAs on every batch — transparent.”

— Omar S.
★★★★★

“Site is easy — found what I needed fast.”

— Colin S.
★★★★★

“Great taste, no aftertaste.”

— Lucas W.
★★★★★

“Pickup was quick and friendly.”

— Ahmed R.
★★★★★

“Edibles are dependable every time.”

— Victor T.
★★★★★

“Best dispensary experience so far.”

— Elena R.
★★★★★

“Fair prices for the quality.”

— George L.
★★★★★

“Premium and trustworthy — I’m back often.”

— Aisha R.
★★★★★

“Subtle, clean effects — exactly right.”

— Karen M.
★★★★★

“Terpene profile and flavor on point.”

— Leo F.
★★★★★

“Customer care is patient and kind.”

— Sofia P.
★★★★★

“Quality is consistent order after order.”

— André C.
★★★★★

“Love the sustainability mission.”

— Fatima Z.
★★★★★

“Checkout felt safe and simple.”

— Tom R.
★★★★★

“Faster shipping than expected.”

— Isabel N.
★★★★★

“Accurate info — no surprises.”

— Jonah B.
★★★★★

“Calm, balanced experience.”

— Camille D.
★★★★★

“Support is truly knowledgeable.”

— Raj S.
★★★★★

“Tinctures were gentle and effective.”

— Hannah L.
★★★★★

“Great guidance — found my perfect dose.”

— Matteo R.
★★★★★

“Clear, honest product info.”

— Olivia P.
★★★★★

“Careful packaging, everything pristine.”

— Karim A.
★★★★★

“The welcome offer sealed the deal.”

— Maya D.
★★★★★

“Edibles taste premium — no sugar rush.”

— Julien F.
★★★★★

“Responsive and respectful support.”

— Noura H.
★★★★★

“Order updates kept me relaxed.”

— Diego M.
★★★★★

“Smoother sleep, gentle wake-up.”

— Sienna K.
★★★★★

“A brand I trust — every time.”

— Pavel T.

No medical claims. Products available where permitted by law. 21+ only. Use responsibly.