🚚 Shipping & Delivery Information
Your order isn’t just a transaction — it’s a promise of fast, secure, and discreet delivery. Below is how we ship, where we ship, and what to expect at every step.
Shipping Options
Method | Delivery Time | Price | Perks |
---|---|---|---|
Standard | ~3–7 business days | $4.99 (FREE over $60) | Tracking included |
Expedited | ~1–3 business days | $12.99 | Priority fulfillment |
Priority Express | ~1 business day | $19.99 | Same-day processing |
International | Varies by country | Custom pricing | Customs support & tracking |
Processing & Cut-Off Times
- Orders placed before 3:00 PM ET are processed the same day.
- Orders placed after 3:00 PM ET ship the next business day.
- No shipments on weekends or public holidays.
- Peak season (e.g., 4/20) may experience carrier delays.
Discreet, Secure & Verified
- Discreet: Unbranded outer packaging, odor-resistant and tamper-evident.
- Secure: Protective inner packing to prevent damage in transit.
- Verified: Age verification upon delivery — 21+ (or local legal age).
- Licensed partners: Shipped via vetted logistics providers.
International Shipping
Yes, we ship globally where permitted by law. Popular destinations include 🇨🇦 Canada, 🇬🇧 UK, 🇫🇷 France, 🇩🇪 Germany, 🇦🇺 Australia.
- Customs fees and local taxes are the recipient’s responsibility.
- We provide documentation guidance and tracking updates.
- Customs seizures: Outcomes are determined by local authorities; refunds aren’t provided for items confiscated due to destination-country regulations. (See International Shipping Policy.)
- Need eligibility confirmation? Email info@purecannastoredispensary.com.
Track Your Order
- Live tracking link is emailed once your parcel ships.
- Optional SMS/WhatsApp updates available in supported regions.
- We send periodic status emails until delivery is confirmed.
Lost, Delayed, or Damaged Shipments
Lost Packages
- Check surroundings and ask household/neighbours.
- Contact the local courier with your tracking ID.
- Still not found? We’ll reship or refund after a carrier investigation.
Damaged Packages
- Send clear photos within 48 hours of delivery.
- We’ll arrange a replacement or refund immediately after review.
Delays & Customs Holds
- Tracking scans can lag 24–72h; carriers may need extra time.
- For customs holds, we’ll provide documentation guidance.
Legal note: Products ship only where permitted. By ordering, you confirm compliance with your local laws and age requirements.